Privacy Policy
Effective Date: [9.8.26]
VesperPrint (“VesperPrint,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, communicate with us, request information, purchase products or services, or otherwise interact with VesperPrint.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
- Your name
- Business or company name
- Mailing or billing address
- Email address
- Telephone or mobile phone number
- Information submitted through contact forms
- Information about products or services you request
- Order and transaction information
- Information you provide when requesting a quote
- Any other information you voluntarily provide to us
We may also automatically collect certain information when you visit our website, including your IP address, browser type, device information, pages visited, referring website, and general website usage information. This information may be collected through cookies, analytics tools, and similar technologies.
2. How We Use Your Information
VesperPrint may use the information we collect to:
- Respond to inquiries and requests
- Provide quotes and estimates
- Process and fulfill orders
- Provide products and services
- Communicate with customers about orders, projects, or services
- Provide customer support
- Send requested information
- Send appointment, order, delivery, or service-related notifications
- Send marketing communications when you have provided the appropriate consent
- Improve our website, products, and services
- Analyze website traffic and usage
- Prevent fraud, abuse, or unauthorized activity
- Comply with applicable laws and legal obligations
3. Text Messages and SMS Communications
If you provide your mobile telephone number and separately consent to receive text messages from VesperPrint, you may receive SMS/text messages from us.
Depending on the consent you provide, messages may include:
- Responses to inquiries
- Quotes or information you requested
- Order and project updates
- Appointment or scheduling information
- Customer service communications
- Promotional or marketing messages
Message frequency may vary. Message and data rates may apply.
Providing consent to receive marketing text messages is not a condition of purchasing any goods or services from VesperPrint.
You may withdraw your consent to receive marketing text messages at any time by replying STOP to a message from us. You may also contact us using the information provided in the “Contact Us” section below.
After you opt out, you may receive a final text message confirming that your request has been received and that no further marketing messages will be sent, unless you subsequently provide consent again.
You may also reply HELP for assistance where supported.
VesperPrint will not use your consent to receive text messages as permission to send messages unrelated to the purpose for which you provided consent.
4. SMS Consent and Mobile Information
Your mobile information and SMS consent will not be sold or rented to third parties for their own marketing purposes.
VesperPrint does not sell, rent, or exchange your mobile phone number or SMS consent information to third parties for their own promotional or marketing purposes.
We may share information with service providers that assist us with operating our business, website, communications, customer service, order fulfillment, payment processing, hosting, analytics, or SMS communications. These providers may use information only as reasonably necessary to provide services to VesperPrint and are not authorized to use your mobile information for their own independent marketing purposes.
Text messaging originator opt-in data and consent information will not be shared with third parties for their own marketing purposes.
5. Information Sharing
We may share personal information with trusted service providers who help us operate our business, including providers that assist with:
- Website hosting
- Payment processing
- Order fulfillment
- Shipping and delivery
- Customer relationship management
- Email communications
- SMS/text messaging
- Website analytics
- Advertising and marketing
- Information technology and security
We may also disclose information when reasonably necessary to:
- Comply with applicable laws, regulations, legal processes, or governmental requests
- Protect the rights, property, or safety of VesperPrint, our customers, or others
- Detect, prevent, or investigate fraud or other illegal activity
- Enforce our agreements and policies
- Protect the security and integrity of our website and services
We do not sell your personal information for monetary consideration.
6. Cookies and Tracking Technologies
Our website may use cookies, pixels, tags, analytics tools, and similar technologies to improve website functionality, understand how visitors use our website, measure advertising effectiveness, and improve our marketing.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of our website.
7. Third-Party Services and Links
Our website may contain links to third-party websites, applications, social media platforms, payment providers, or other services.
VesperPrint is not responsible for the privacy practices, security, content, or policies of third-party websites or services. We encourage you to review the privacy policies of any third-party websites you visit.
8. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Therefore, while we work to protect your information, we cannot guarantee absolute security.
9. Data Retention
We retain personal information for as long as reasonably necessary to provide our products and services, maintain business and transaction records, comply with legal obligations, resolve disputes, enforce agreements, and fulfill the purposes described in this Privacy Policy.
When personal information is no longer reasonably necessary, we may securely delete or dispose of it, subject to applicable legal and business recordkeeping requirements.
10. Children’s Privacy
Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13 through our website.
If we become aware that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.
11. Your Privacy Choices
Depending on applicable law, you may have rights concerning the personal information we maintain about you.
You may contact us to:
- Request information about personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of certain information
- Opt out of marketing communications
- Withdraw consent to receive marketing text messages
- Ask questions about our privacy practices
Some information may need to be retained when required by law or when reasonably necessary for legitimate business purposes.
12. Marketing Communications
You may opt out of promotional email communications by using the unsubscribe mechanism included in those communications.
You may opt out of marketing text messages by replying STOP to a VesperPrint marketing text message or by contacting us directly.
Opting out of marketing communications does not necessarily prevent us from sending non-marketing communications that are necessary to complete an order, provide a service you requested, respond to an inquiry, or otherwise communicate with you regarding an existing business relationship.
13. Changes to This Privacy Policy
VesperPrint may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or services.
When we make changes, we will update the “Effective Date” at the beginning of this Privacy Policy. We encourage you to periodically review this page for the most current version.
14. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:
VesperPrint
[Business Address]
Springfield, MO 65807
Phone: 417.427.9500
Email: bethany@vesperprint.com.com
Website: VesperPrint.com
Last Updated: [9.8.26]